faq's
Frequently Asked Questions
We know you have questions about us and our services. That's why we've answered them for you. Any unanswered questions? Email us
What is green cleaning?
Green cleaning products clean your home naturally, without the unpleasant chemical residue that can harm your family and your pets. Green cleaning uses methods and products with environmentally friendly ingredients and procedures. We service all our clients home with green cleaning products at no extra cost to you. The difference is your home is cleaned with natural cleaning products void of harmful/toxic chemicals.
How are you different from other companies?
CleanBee is built around the principles of caring for our clients and our environment. We are committed to providing premium services to all our clients while using green cleaning products/methods. By eliminating in-home estimate we make it convenient and stress free to book a cleaning online.
How do your prices compare to others?
We offer the most value. On average we spend 25 to 50% more time on each property, and are able to achieve superior results for our clients. We go above and beyond for our clients to ensure we exceed your expectations. You're expecting a reliable and top notch service and our prices reflect that.
What service is right for me?
We offer commercial, residential, move in/out cleanings. Our home cleaning service is for people who want to book a one time or recurring cleanings of the entire home. All initial cleans are deep cleans. Move in/out cleanings are for empty homes. It is a deeper clean than our 'home cleaning'.
Do you provide all the supplies?
Yes. We provide all of the products and equipment needed to clean your home. We are constantly researching to use the most effective and the greenest solutions .
What should I expect on my first appointment?
We will arrive at your home we will be equipped with all the cleaning supplies needed to thoroughly clean your home. Your first appointment generally takes the longest, as we will need time to get acquainted with a new environment. Subsequent appointments will move along faster.
Do I need to do anything before you arrive?
We wrote a blog you can read to have a better understanding on getting your home ready for house cleaning here.
Will I have the same cleaning person each visit?
Yes. You will have the same cleaning professional for each visit. We know how important it is to have someone you know and trust cleaning your property.
Are you insured?
Yes! We will always practice extreme caution and safety in your home. We value you and your belongings. We do ask that you please let us know if you have items of high value monetary/emotional so that we can be cautious with these items when handling them. Or let us know if you prefer these items not be touched.
Is the online payment secure?
Yes. We've partnered with Stripe to provide you safe and secure payment. Stripe is PCI-compliant.